Donor Privacy Policy
Opera in the Park Portland (“the Non-Profit”) is committed to protecting the privacy of our donors and the personal information you share with us or that we hold.
We value the trust of our supporters and believe that maintaining this trust requires transparency and accountability at all times. This Donor Privacy Policy (“Policy”) explains the types of information we collect about our donors and how we use, protect, and disclose that information.
Information We Collect
We collect and maintain personal information that you provide to us when you:
- Contact us by phone, mail, email, in person, or through our website.
- Register for an event.
- Make a contribution online, at an event, by phone, or by mail.
- Navigate our website.
From time to time, we may collect personal information in other ways, with your express consent.
Types of Information Collected
Personal Information may include:
- Contact details such as name, address, email, and phone number.
- Donation details such as type and amount of contributions, and payment information.
- Note: Credit card information is processed using secure transaction methods. We do not disclose or retain full credit card account details.
Non-Personal Information may include:
- Data that does not personally identify you, such as aggregated or anonymized information.
- Technical data about your browsing activity, collected through cookies and similar technologies.
Cookies are small files stored on your computer to improve your browsing experience. You may refuse cookies through your browser settings, though some site features may not function properly.
Web Beacons (also known as clear GIFs or pixel tags) may be used to measure website engagement and ensure system integrity.
Confidentiality
All financial and non-financial transaction information between you and the Non-Profit is treated as highly confidential. Access to this information is limited to board members, staff, volunteers, and professionals who require it to perform their duties, and only in compliance with applicable laws and regulations.
Use of Personal Information
We collect and use personal information to:
- Build and maintain relationships with donors.
- Communicate about our events, programs, and funding needs.
- Process donations and event registrations, and issue tax receipts.
- Comply with legal and regulatory requirements.
- Plan future fundraising activities and analyze giving patterns.
- Conduct surveys and gather feedback.
We use industry-standard safeguards to protect your personal data from unauthorized access, alteration, or misuse.
We do not share, sell, or exchange your personal information with any other organization for third-party fundraising or marketing purposes.
When donations are processed through third-party vendors, those providers are bound by strict confidentiality agreements and may only use your information as necessary to complete the transaction.
Communications
We may contact you by mail or email to share updates, event invitations, or fundraising appeals. We will never contact you on behalf of another organization without your explicit consent.
You may opt out of receiving communications at any time by following the “unsubscribe” link in our emails or by contacting us directly (see Contact Us below).
Records Retention
We comply with all IRS, state, and local requirements regarding the retention, management, and destruction of donor records and personal data.
Accessing or Correcting Your Information
You may review or request corrections to your personal information by contacting us. Please note that certain updates may not be possible if they conflict with legal retention requirements or operational needs (such as maintaining opt-out records). Deleting personal information may also result in deletion of your user account, if applicable.
Policy Updates
This Policy is current as of the effective date listed above. Opera in the Park Portland reserves the right to update or modify this Policy at any time. We encourage you to review it periodically on our website for any changes.
Children Under 13
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13 without parental consent, it will be deleted immediately.
Donor Bill of Rights
Opera in the Park Portland upholds the Donor Bill of Rights established by the Association of Fundraising Professionals, Association for Healthcare Philanthropy, Council for Advancement and Support of Education, and The Giving Institute.
Contact Us
To review or update your personal information, opt out of communications, or ask questions about this Policy, please contact us at:
OPERA IN THE PARK Portland
PO Box 4084
Portland, OR 97208
or